Audio: Sweet Sounds of $uccess

By Sue Wasserman

Have you ever noticed that certain sounds can sometimes grate on your last nerve? Imagine your frustration, though, if after risking your employer's ire by ducking out of work early one afternoon to see a matinee and munch on some hot buttered popcorn, you find yourself staring at a screen filled with magnificent cinematography that doesn't make a lick of sense because there's no accompanying audio. Or perhaps you're at a corporate meeting held for the sole purpose of pumping up employee morale. The people talking to you from across the screen look pretty excited about something, yet without sound, you can't feed on their enthusiasm. Still again, think back to the most recent radio commercials you've listened to. What would happen if the sounds simply didn't jibe with the on-air copy? Chances are you could guarantee at least a few frayed tempers, possibly a lost job or two, not to mention lost revenue or income opportunities. The bottom line... without the appropriate sound and/or sound effects, the best copy, film or video can be rendered almost meaningless.

From inexpensive garage based operations and boutique facilities to full service post production operations providing audio as well as video services, clients have only to look around the corner to find the facility that will enable them to send their message loud and clear. While areas of expertise and levels of equipment sophistication vary from studio to studio, one thing is certain. Gone are the days of relying on a steady hand and sharp razor blade to splice tape and edit a client's project. Although there are professionals like Spencer Herzog of Creative Sound Concepts who once went kicking and screaming into the computer era, Atlanta's sound engineers are joyfully embracing digital technology that, among other things, can recall sounds and effects from memory with a simple touch of a button.

John Roberts of Creative Chaos.
(l-r) owner James Klotz, Michael Kohler and
Dan Schafer in Synchronized Sound's A
Control Room.
Spencer Herzong of Creative Sound Concepts
(on left) and Craig Miller of Craig Miller
Productions at Creative Sound Concepts.

JINGLE DAYS...

Max Geiger has seen a lot of industry changes since the doors of RKM Studios opened in 1964. "My stepfather, who created the studio, was a big band singer in the Northeast," Geiger recalls. "While it was probably happening in other cities around the country, he invented station I.D's in Boise, Idaho, and ultimately built a million dollar business doing station I.D's. In those days advertising in Atlanta was being done in radio stations. We started out as a jingle house, writing, producing, and creating original music for clients like Delta Airlines, Dodge, and Six Flags when it first opened."

The jingle business was also the driving force behind the creation of Doppler Studios. Says Bill Quinn, "Doppler Enterprises, which no longer exists, was a jingle company that decided it needed to build a studio. They found that when they created jingles, an agency might need to do a voiceover to mix a spot." When Doppler started filling that first studio, the decision was made to build a second one. "By the late 70s," Quinn notes, "we had begun to be an economic entity of our own."

WHERE THE BUSINESS IS COMING FROM...

These days, studios like RKM and Doppler have diversified, offering original music and audio engineering expertise for ad agencies and corporations, as well as film and record producers. Bell South, Cox Communications, Delta Airlines and UPS represent a portion of many an audio facility's income. Ad agencies like West Wayne, McCann Erickson, and Fitzgerald and Company provide a steady flow of local, regional, and occasionally national work. Some companies like Creative Chaos are beginning to seek greener pastures in an as yet untapped international market. Then, of course, there's the wealth of business that flows from TBS and CNN. "Atlanta is a great city because of Turner," says Bair Tracks' Ed Bair, who works on projects for TNT and TBS. While Turner is well respected for spreading the wealth of projects around, some facilities are beginning to worry about having too many eggs in Turner's basket. "Turner's new audio facility has some shops running scared," notes Creative Chaos' John Roberts. While he believes Turner will continue outsourcing a portion of their work, he feels "There's a good chance we'll see Turner work decrease over the next year or so." Which means, according to Steve Davis, Audio Director of Crawford Communi-cations, facilities will be scrambling to get those eggs placed in new baskets.

THE ISDN CONNECTION...

When asked what, if anything, has dramatically altered the way the industry does business, studio representatives responded 'Integrated Service Digital Network (ISDN)' without hesitation. In short, Bair Tracks' Bair says, "An ISDN patch involves the use of high speed digital telephone lines to access voice talent in Los Angeles, New York, or anywhere in the world. It gives us the capability of recording them in real time." So real in fact that the first few times RKM's Geiger recorded talent using ISDN lines, he muses, "I kept turning around to talk to the talent, or ask them a question, forgetting they weren't here in the studio." Salvatore Nappo of APC Studios adds, "Now there's no need for an airline ticket, or out of town recording session." "We're using talent from different cities and countries on a daily basis," remarks James Klotz of Synchronized Sound. "At least once a week we've got an ISDN line going with Mexico City." Nappo cites, "There's no doubt ISDN has helped bring business into Atlanta and/or keep business here that might have otherwise been lost." While Nappo believes ISDN helps local talent reach beyond the confines of Atlanta's city limits, other studio representatives like Buddy Hall of Editworks believe ISDN will bring more work to out of town talent and less to those who work at the local level.

NEW MARKETS...

(l-r) joe Boyd Vigil, Linda Bair
and Ed Bair of Bair Tracks.
ISDN is not the only technology which has changed the way Atlanta's audio facilities are doing business, or to be more specific, changed the business that engineers are doing. Technology, as Spencer Herzog of Creative Sound Concepts says, has created new business markets, espcially where the use of the internet and CD-Rom programs are concerned. He comments, "We work on a variety of internet projects where, among other things, we convert data to wave files. Who would have ever thought we'd be able to do a session and then press a CD right on the spot?"
"CD-Roms have become so convenient," says, Bill Allgood of Allgood Productions. "When you think about it, you can access pages and pages of text, video, music from a single CD. Although it's hard to predict where the market will go, one thing is certain. People are getting used to the idea of combined media, especially in corporate sales."

Although he'd like to expand into other markets, Charles Fedonczak of Adli Audio won't complain about the business he's built, which revolves around the internet and multimedia applications. "I built this studio so I could write music and get more into audio for television and film. But I've been spending most of my time creating gaming applications complete with sound effects for a gaming company, which sells the applications overseas."

Crawford's Steve Davis talks of other internet opportunities. "We worked with a talented composer who lived here in Atlanta," he remarks. "Thanks to the internet, even though he now lives in the Phillipines, we can still work with him easily. He creates the basic tracks and sends them to us via the internet. We download the file here and overdub with live talent and then send elements back for him to finish, before it ultimately gets delivered to the client."

While the internet has created new markets, Herzog admits certain business needs have been eliminated. He cites, "As the internet and multimedia have gotten hotter, all the whiz bang slide shows we used to do have gone away. That's the nature of business, though. While some areas expand, others will go away."

AS GOOD AS NEW YORK AND LOS ANGELES...

As is known to happen in much of Atlanta's creative circles, if the budget exists, Todd-AO/Editworks' Buddy Hall notes, "Agencies like the idea that they can fly to L.A. and hire some editor who worked on a segment of a movie like Titanic. It's important for clients to know that Atlanta offers talent and facilities that are equal to L.A. and NY. We've fixed a number of projects that have been edited in Los Angeles, after the client comes back to town saying they're not happy with the mix. Editworks sound engineer Chris Basta remembers a recent project. "This particular television commercial involved vultures on a highway. The L.A. studio used chickens and crows because they couldn't find or create a vulture sound. In the end the client simply wasn't happy with the mix. So Buddy got on the phone and we got the agency the vulture sounds they wanted. I think that example shows we can do everything they can do in L.A.; it just remains to be seen whether the next time around that client will come to us initially instead of after the project's been edited."

COMBINING AUDIO/VIDEO SYNERGIES...

Do clients prefer working with boutique operations, or one stop turn-key facilities? That is the question. The answer is as simple as the fact that Atlanta shops offer a variety of both, and something for everyone. From day one some sixteen years ago, Crawford Communications has provided both audio and video services. "When you look at Crawford's growth curve," notes Davis, "one of the key areas that has distinguished us from others has been the degree to which we've been able to offer full service editing to our clients. We have always believed in a turnkey approach. While 40 percent of our business is audio only, the other sixty percent comes to us from clients who utilize other departments. Clients benefit because we've got so much technology at our fingertips, and so many experts who know how it works. Working together, we can create the best solutions for client projects."
Crawford Communications' Audio A Suite
Monitoring recent trends, Creative Sound Concept's Herzog has noticed that more people than ever are doing audio in video editing systems. "People have told me I should purchase an AVID, but the truth is that I'm not a video editor, nor do I want to be one. The problem with editing audio on an AVID is that you've got someone editing your sound who isn't a sound engineer. Sure the AVID houses and full service facilities hurt us, but our clients will keep coming to us for the quality sound we provide, not to mention the quality of the great water toys we have on hand for stress reduction."

Like so many of their boutique peers, Creative Chaos had considered itself strictly a video post production facility. When clients began requesting a turnkey product, Marketing Director Meghan Ritchie began asking around. She states, "Not only did clients want audio capabilities, but the company was working on projects with a sound engineer who was interested in designing a studio to his own specifications." In the two months since the state of the art suite has been functioning, Creative Chaos hasn't been worried about keeping it booked. "John Roberts came in with a list of independent producers, corporations and agencies he'd already been working with. From a growth standpoint, he provided us with an excellent opportunity to secure new clients. We couldn't be happier with the results we've seen so far."

WHEN EQUIPMENT PRICES DROP...

Many studio representatives attribute the rise in audio facilities to the steady decline in equipment costs. Whereas prices used to be prohibitive, APC Studios' Nappo says, "Now it's possible for someone to put an adequate recording facility in their basement. Although it makes some industry professionals freak, I see a tremendous amount of creativity coming through these individuals who would not have been able to afford the technology previously." With a huge investment in state of the art audio equipment, Synchronized Sound's Klotz says he has reached a cap with rates because new companies are coming in with less expensive equipment. "There have been times when I've lost a room to a facility that doesn't have the same investment in equipment that I do, but I can't raise my rates continually. What I wonder though, is whether or not these new shops can all be working?" Crawford's Davis wonders the same thing. "It's clear," he notes, "that Atlanta is a growth market, although how fast it will grow, nobody knows. Some facilities will make it, some won't, but at this point the industry is healthy enough to give it a shot."

While current costs create more ease in entering the market, Nick Ketter and Bret Hartley of Crosstown Audio believe the costs in keeping up with future technology may be prohibitive for some. Says Ketter, "With the coming of digital television, you've got television moving from stereo to surround sound. And digital video disks (DVD), which companies like IBM and General Motors are already using to enhance interactive programming." Hartley adds, "I believe the demands of DVD and surround sound will weed out and open the gap between high and low dollar studios."

LAST ON THE FOOD CHAIN...

Despite the increasingly sophisticated equipment that enables studios to manipulate audio while video is in the midst of being edited, audio engineers still lament that they are last on the food chain. Doppler's Bill Quinn says, "A lot of times we hear from the video side, 'well, it's just audio.'" As Crawford Communication's Steve Davis says, "Because we're at the end of the food chain, we typically inherit a lot of problems. From day one, time consuming problems crop up, all of which can impact a project's time frame for completion, as well as its budget. By the time we receive it, the deadline is looming, the project may be over budget, and there may be distortions that were swept under the rug with the thought of being fixed later. We're used to the fact that clients may be out of time and money when the project gets to audio. Our engineers have already built that understanding into their expectations." Creative Chaos' Roberts hopes that technology will change that trend. "Audio might have been an afterthought in the past, but now all our suites are linked digitally, allowing us to work on audio and video at the same time. I would like to think that audio is being looked at now as part of the creative process." A trend that every audio professional in Atlanta would be happy to see.